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If you are unable to locate an answer to your questions, please do not hesitate to contact us here. Our friendly staff will reply to your email as soon as possible.

Frequently Asked Questions
What is a sample sale event? What makes your sale different from other denim sample sales? How can I hear about your next sale? Why is online pre-registration and RSVP essential? What sizes does The Warehouse Sale stock? What brands will be at The Warehouse Sale? Will there be private dressing rooms? Do you accept credit cards? Are your jeans authentic? Will there be a line? What time should I arrive? What is the VIP preview? What’s your return policy? What is a sample sale?
Sample sales are traditionally held by designers at the end of every season to liquidate design and production samples that designers present to retail buyers, magazine editors and fashion stylists. At The Warehouse Sale, we also sell overproduced styles of current season merchandise as well as canceled orders from stores like Bloomingdale’s, Neiman Marcus and Saks Fifth Avenue at wholesale prices and below. Additionally, we may carry styles from previous seasons or jeans with minor imperfections that don’t meet the manufacturers’ strict guidelines for production.
Back to Top What makes your sale different than other denim sample sales?
Unlike other sample sales, we are a full-service shopping experience with a friendly and professional staff. We have thousands of pairs of jeans carefully chosen for each event and offer the largest selection of designer denim labels. At every event we introduce new brands and bring in new styles so you’ll always find something different.
Back to Top How can I hear about your next sale?
Our website is always updated with the newest event information for every city. If you register with us, you can choose which cities you’d like to subscribe to and we will e-mail you our exclusive invitations to events in those cities. We typically visit a city once or twice a year so make sure you don’t miss our event when we travel to your city!
Back to Top Why is online pre-registration and RSVP essential?
In order to expedite entry at our events, we ask that you register your name and e-mail address with us online so we can notify you of event details and changes. By RSVP’ing for each event online, it will ensure that your name and the names of your guests appear on the door list.
Back to Top What sizes do The Warehouse Sale stock?
We carry all the sizes commonly produced by designer jeans company which normally run from size 23 to 32 for women’s jeans. We also carry brands like Frankie B. whose size range is 0 to 10. For men’s jeans we carry sizes 28 to 40.
Back to Top What brands will be at The Warehouse Sale?
In order to offer the newest and hottest brands in the denim market today, we cannot advertise the designer labels that we feature at our sales. However, at every sale there is always at least 20 denim designer labels which varies from sale to sale.
Back to Top Will there be private dressing rooms?
In order to accommodate the large number of shoppers that attend our one-day events, we only offer community dressing rooms. Our dressing rooms are always well lit and stocked with plenty of mirrors for your convenience. We ask that you limit your dressing room selection to 7 items so that we can accommodate more shoppers in a timely manner.
Back to Top Do you accept credit cards?
We accept all major credit cards including Mastercard, Visa, American Express and Discover. We also accept Debit card payments for your convenience. We do not accept personal checks as payments.
Back to Top Are your jeans authentic?
We guarantee that all of the jeans we sell are brand new and authentic. We take pride in selling only authentic designer labels and offer a full money-back guarantee on authenticity so you don’t have to worry. Because we are a traveling sale event, some jeans may suffer slight wear and/or lose their original tags and stickers while they are being tried on by customers or during sorting or transporting.
Back to Top Will there be a line? What time should I arrive?
Because we are a one-day sale event, we attract as many as 1,000 shoppers. To get first pick of our merchandise, many shoppers choose to come to the event early, sometimes creating a line before our opening hours. Since we continuously replenish our inventory throughout the day (although this does vary by brand), we suggest that you come into our sale at your own leisure. While some shoppers enjoy coming in early to wait in line for a first look, we leave it up to you to decide how important it is for you to come early. For certain events we have introduced a VIP program that offers exclusive pre-sale hours so you can avoid the crowds and have a true first-pick of our merchandise.
Back to Top What is the VIP preview?
For certain events we will offer a VIP Preview where you can come to our exclusive pre-sale hours and have a first-look at all of our merchandise. The VIP Preview is not available at every event, but when it is available you will see a link on the RSVP page. There is a small fee for this early admission and it varies for every event. You may browse and purchase jeans during the VIP Preview.
Back to Top What’s your return policy?
Because we are a one-day traveling sale event, we are unable to accept any returns or exchanges. All sales are final and there are no exceptions.
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